Wednesday, February 27, 2008

Starbucks

After shutting down most of Starbuck's US shops for three hours to retrain baristas and espresso basics, they are welcoming back customers today with a new promise that is posted in the stores, saying, "Your drink should be perfect, every time. If not, let us know and we'll make it right." Nearly 7,100 company-operated Starbucks stores across the US, all except the licensed shops in supermarkets, airports, malls, hotels, closed at 5:30 pm local time Tuesday for a teach-in that was part espresso tutorial, part pep rally. Instead of dumping shots straight into paper cups they'll serve to customers, Starbucks baristas are now back to pouring espresso into shot glasses first. The customers will then be able to see if it's a quality shot of espresso or not.

1 comment:

Andy Green said...

yeah, i am goin there and tellin them that my coffee isnt perfect. do they give u a free cup if your coffee isnt perfect?